Beatrice Mugun20:46 23 Jan 24I am beyond satisfied. My pain point was met today. Having a small baby and no chance to go shopping in the winter, based on where I live, I am extremely grateful for Smartmarket!! I even got a bonus on my first service. I can't believe no one told me about them before! Five star service!
Tanya Hristova20:38 19 Jan 24The choice of products is good, andI really appreciated the same day delivery. Also great customer service! Keep it up!
Nicolle Skinner19:42 20 Nov 23A life saver of a service, with work and sick kids we needed some relief and this was exactly that. Got all our fresh produce delivered straight to the door, so easy and efficiently! Would also like to mention how they refunded me when a product wasn't available and threw in some free veggies to make up for it. It's the little things that make it so thoughtful. Thanks again and will be ordering again soon in the near future!
Ditta B19:57 15 Nov 23Friendly, efficient and easy to communicate with. Very good service and everything was in good order. I also received some nuts as a gift because one of the products I ordered was not available. Overall, I'm very happy with the service and the products
Angela Sierra09:11 15 Nov 23Really good service, with this rainy days, it's the best solution. The process was very smooth and only took a few hours. All products in my order were in great quality. Super friendly team
Angelique Supka20:09 19 Oct 23Wonderfully fast and personal service with good communication. Luckily they checked with me if I really wanted the 6 kg of sweet potatoes I had ordered where I thought I ordered 6 pieces of sweet potatoes 🙂 Thanks a lot! We will definitely order again!
Юля Андреева21:06 13 Oct 23I was very pleased with the fast delivery and attentive staff, and they also gave me a good discount on my first order. Now I am your regular customer 🙌 You are 🔝
András Geresdi18:37 14 Aug 23Really good service. The full process was very smooth and only took a few hours. All products in my order was in great quality and it was an overall good experience!
José Manuel Díaz Urraco20:59 01 Aug 23I arrived late in Luxembourg, tired from the journey, and I came across Smartmarket. I logged onto their website past their 19:00 same-day delivery cutoff and, despite my late order, I had my groceries delivered shortly after!The quality of their products is good, with a wide variety to choose from, and the prices, quite reasonable. I was pleasantly surprised.Also they have a fast and super responsive customer service. The chat on their website and WhatsApp notifications kept me in the loop about my order and delivery time.I'd highly recommend them to anyone in a heartbeat. This was my first time ordering from them, but it certainly won't be my last.Very happy with my experience, thanks Smartmarket! 😊
Lucía Verdomar15:08 19 Jul 23My whole experience with Smart Market was amazing. I ordered on Monday at 4 pm and by 8.30 pm I had already everything inside my fridge and cupboards 🤩. The quality of the products, the wide variety, their online support and the fastness to reply, deliver, etc. are unbeatable. I will definitely choose them again! 100% recommended
Amelia Ellis18:54 17 Apr 23I’m really impressed. Luxembourg was lacking this type of service. Selection of products was quite wide, fair prices. I will definitely be ordering again, very easy to use the website. Driver was helpful and friendly. I like how they communicate with you via WhatsApp to confirm delivery time and if there’s items out of stock and you can actually reply, it isn’t just a “do not reply” message.Fruit and veg was fresh (not always the case with other grocery delivery services I used in the past). Very happy 😊
Nin M18:56 21 Feb 23Very good! I am vegetarian and found a lot of nice bio products in the shop. Everything I received is fresh and good quality. The delivery comes at the time preliminary stated on the order confirmation, preceded by a WhatsApp message confirming the exact delivery timing 30 min in advance. Overall ,I am very satisfied with the service!
Bob Mertens19:57 24 Jan 23Very good service. The staff is very nice and responsive. I ordered some groceries I couldn't get around where I usually shop. Delivery was possible after I was back from work. Totally uncomplicated. Contact was over a messenger app, so the exact time of delivery was 100% correct. Great overall experience!
Gracie Clemens21:26 17 Jan 23My best friend recently lost her father, just a few days before her birthday, so myself and another friend wanted to send her & her family a grocery delivery, only we are all living in different countries.As a first-time shopper, Smartmarket was super easy to use, easy to find what we needed, a wide selection of foods, and they delivered it the next day, in time for her birthday, and the driver was so patient and kind to make sure she received it.Thank you Smartcart, for helping us deliver this very important gift!! 🙂
Derrick Johns14:37 28 Dec 22The team went over and above to make the delivery special and customized, as it was an international order as a gift. Communication was fantastic super clear and focused. Great service!!
Viktoria Frese14:54 02 Dec 22The team responds very fast and is also very kind to customers. I had a great overall experience as all products I received were in great quality and only 2 weren't in stock, but those got replaced as I asked them to do in that case. Overall a great experience 😄
Evelīna Gaišonoka22:04 30 Nov 22Excellent service, attitude and speed. Needed groceries urgently and I was surprised how smoothly my order was processed and delivered. All I needed to do was spend 10min online and I got all I need in no time.+ 90% of my order were veggies and were selected fresh and in excellent condition - super happy about that! 🙏Thank you!
Elena Moreno Bello17:26 23 Aug 22Great experience! I ordered for the first time and in less than 2 hours I received my order.I got fast replies to my questions through the website. Some of the products were upgraded to make sure you receive the same that you order or more, but never less. I highly appreciated this.I’ll order again for sure 🙂
Sylvie Wirth08:04 22 Aug 22Excellent service really needed in Luxembourg. Great selection , great service, very friendly and effective.Delivery very fast.I will surely recommend it to my family and order again.
Katie Henson12:35 18 Aug 22Really enjoyed my Smartmarket experience! The online portal made finding my items easy and delivery was same day. A couple of the items I had selected were not available in the store, and the shopper did a great job of sending me some alternate options. I would definitely recommend using Smartmarket.
Aurore Devillez19:08 01 Aug 22We are extremely happy of the service delivered by Smartmarket. I have put the order last night and was already delivered the day after (today) during lunch break. Some articles were not available but were replaced by same or even better products. The delivery person was very kind and I was updated of each step. We really enjoyed our order and will definitely order again!
Panagiotis Antonatos11:30 25 Jun 22I have found this service on Google as I was looking for delivery due to quarantine. I was really pleased with the service offered. Several delivery slots available even on same day on a Saturday. Delivery happened extremely fast and with constant updates and even live tracking. The site has a great variety of quality products and I was able to find everything that I needed. Thanks for the great service and I certainly use you again in the future
Letitia Roelofse18:16 20 Jun 22We got hit with Covid and needed some goodies. I searched online and came across Smartmarket and let me tell you..This was well worth it. Fantastic service. Friendly and professional and delivered right on time. I will certainly recommend them to anyone. Thank you guys. Much appreciated
Miranda Haefeli19:04 10 Jun 22I was looking for a grocery delivery service as I had no way of getting to a grocery store, which is how I came across Smartmarket Luxembourg. Their platform is very user-friendly. Selecting your items is quick and easy, you choose your time slot for delivery and once payment is received you get a WhatsApp confirmation. I got confirmation on the delivery time, which was great, as you can plan your day knowing when it will arrive and I could track the driver until he got to my address. Any items that weren’t available I received a similar substitution for ( of which I had options to choose from prior to delivery). On arrival everything was fresh, any cold items cold and it was neatly packed. I can recommend Smartmarkets service to anyone who needs the convenience of getting their groceries delivered for a small delivery fee, with a fast, reliable and friendly service. I will definitely be using them again.
Kseny Amarandos17:35 17 May 22I found this web site while searching for online super markets in Luxembourg and it is very good! The prices are the same if not even cheaper than in normal super markets. After I placed my order and it was delivered very quickly with constant updates from the courier about the location of the items and their condition. This website has surpassed my expectations and my experience with it has been amazing. The only nitpick that I could mention is that the website is a bit slow sometimes so it would be nice if there was an option to download an app, but otherwise excellent customer service and an almost flawless website, 5 stars!
Mattia Crosa07:52 08 May 22I have used the service by Smartmarket this week for the first time, as I was looking for a same day delivery, and I was positively surprised by it. They are able to provide a super personal experience, communicating by whatsapp from order to delivery. They added something that was not yet in the Luxembourg market!The fresh products I ordered were really good, meaning they were well stored. They didn't use any bags and this is definitely a great point for the environment.I truly hope they expand and are able to provide a bigger array of products with even lower prices. I will certainly order from them again when needing a short delivery! Keep up the good work 🙂
Brie Die13:07 14 Apr 22Very easy and smooth procedure to do the grocery shopping. It was such a quick and friendly service that I have to admit I was positively surprised. Unfortunately a few items were not available, but a perfect communication via WhatsApp solved the minor issue immediately. Very friendly and client oriented staff, absolutely excellent and a service to recommend! Congratulations to the team!
Loukas Kaskarelis11:28 05 Apr 22Excellent new service that was desperately lacking in Luxembourg. They have a great selection and a wide range of products available. Even better is their excellent communication on the delivery time and potential products being out of stock or adjustments to pricing. Absolutely no negative surprises. Highly recommended, do not hesitate to give them a try!
Mariana Morgado17:14 28 Mar 22I needed a specific type of tea, that is very hard to find, to make a research experiment, and I found it in Smartmarket Luxembourg. Even though they do not send abroad by default, the customer service is one of the best I have ever had to deal with. They confirmed it was the tea I needed through the chat and were flexible enough to send it to me accross Europe. We kept on communicating via e-mail and they even sent me photos of the package before sending. Everything was very straightforward and fast. The staff is super nice and friendly. I highly recommend Smartmarket Luxembourg.
Yana Stotland14:39 17 Mar 22I want to give a glowing review to Smartmarket. The people there came through for myself and a close family friend in a somewhat desperate time of need. My friend, who was traveling from New York for work, had gotten sick. My friend was stuck in his hotel without sufficient food. At around 5pm, I was able to place an order for delivery from Smartmarket to my friends' hotel room. Although the online scheduling only showed delivery for the following day, the people there understood the situation and graciously agreed to deliver the food ASAP. My friend and I cannot thank them enough for their compassion and generous service. I was able to "chat" in English during the checking out process and received great support. The idea of ordering food from New York in Luxembourg and having it delivered to a hotel there the same day - just AMAZING!! Also, the produce was of fantastic quality and prices quite reasonable!
Yen Nguyen14:30 23 Feb 22I had a great experience ordering at Smartmarket Luxembourg and can highly recommend the service. The service is excellent and very friendly. They messaged me previously when they arrive. I ordered in the night and received the delivery earlier than expected the next day. I ordered a lot of drinks and they even brought me the delivery into my flat. Thank you so much for your kind service and keep up the good work! 🙂 I will definitely order again. Best of luck!
J M20:17 01 Feb 22Amazing! Will definitely order here again! Everything went perfectly. In my order I also had some champagne paper glass that were not available in the store available so they reached out to me asking if I wanted to have a substitute. They ended up offering me a set of 12 real champagne glasses with no extra charge. The staff is also super friendly! Highly recommended 🙂
Vanessa Gatt12:51 01 Feb 22Very happy with the service I received from Smartmarket Luxembourg. The delivery time was fast and the communication was great at all times: I received a message when the order was received, when it was being processed and the driver even shared his location with me while he was on the way so I knew exactly when to expect him. And very friendly service to add! Will definitely use the service again 🙂
Wout22:29 12 Jan 22Amazing! And so Nice that they send so much updates. Asked to add a personal note to deliver something to a friend which they did very nicely! Have a good evening and thank you so much
Ann Salvador11:26 07 Jan 22Really great customer service and would highly recommend them! Communicative, very helpful and friendly staff. Especially useful during the Covid 19 pandemic. Delivery was even earlier than the expected time. Best ever! Thank you very much for an excellent service 🙂
Zalina S.09:40 22 Dec 21Hi! Usually I’m not a person who leaves comments but for this online shop I will do an exception as I can highly recommend it! All products were very good selected and the service is excellent! Definitely I will use them more! Happy to have such shop in Luxembourg!
Gaia Pempinello23:29 11 Dec 21Amazing service ! Staff very friendly and available.The delivery has been done on time, I ordered the night at 10 pm and the day after at 10 am I received it.They called me before to ask me my convenient time for the delivery. An ordered item needed to be substituted and they offered me the difference of price. I enjoyed this service and I will do it again 🙂
Shilpa Gore18:17 11 Dec 21Absolutely amazing service. The order was perfectly in order, well packed, very fresh and delivered on the scheduled time. Staff is extremely friendly and helpful and very pleasant. Super happy with the service and the quality of experience. Finally I am glad that this service is now available in Luxembourg. I would recommend everyone to try it. Super convenient, great costumer service and really saves a lot of time.
Mythreyi Chari19:59 06 Dec 21Very happy to have found this website. They have a wide variety of products of different brands and reasonably priced. Their service is one of the best. They kept me informed of my delivery and let me know when my order was en route. I could track it as well. Overall, extremely happy and trustworthy. They have got themselves some loyal customers.
Aya Sameh14:04 22 Nov 21Great service, My order came at the same day within a few hours, the quality of the products was perfect specially fruits and vegetables.Will definitely order again.
Khushbu Lulla09:13 13 Nov 21This online supermarket is a blessing. The service is very good, they helped us take the products upstairs. The order comes in baskets and you have to empty them meanwhile they wait for you (found this super eco-friendly).The products are so fresh and exactly the articles we order. They also keep in mind the expire date of the products, like eggs(was amazed with this). We will surely repeat!! 😍🤗
Iliana Kolliri20:50 11 Oct 21Efficient and kind team, I am quite satisfied with my first order. Recommended service, especially for people that want to gain time in their daily lives.
stefan corthouts06:05 07 Oct 21Excellent experience with Smartmarket. Wasn't aware of them but tried them a first time. They sourced my products very efficiently, very user friendly website (with already a large selection of produce), efficient communication and punctual (covid-proof) delivery. Feels like the "concierge" service that I experienced when living abroad. Great concept and would recommend them. I will definitely use them again.See All Reviews
Beatrice Mugun
20:46 23 Jan 24
I am beyond satisfied. My pain point was met today. Having a small baby and no chance to go shopping in the winter, based on where I live, I am extremely grateful for Smartmarket!! I even got a bonus on my first service. I can't believe no one told me about them before! Five star service!
Tanya Hristova
20:38 19 Jan 24
The choice of products is good, andI really appreciated the same day delivery. Also great customer service! Keep it up!
Nicolle Skinner
19:42 20 Nov 23
A life saver of a service, with work and sick kids we needed some relief and this was exactly that. Got all our fresh produce delivered straight to the door, so easy and efficiently! Would also like to mention how they refunded me when a product wasn't available and threw in some free veggies to make up for it. It's the little things that make it so thoughtful. Thanks again and will be ordering again soon in the near future!
Ditta B
19:57 15 Nov 23
Friendly, efficient and easy to communicate with. Very good service and everything was in good order. I also received some nuts as a gift because one of the products I ordered was not available. Overall, I'm very happy with the service and the products
Angela Sierra
09:11 15 Nov 23
Really good service, with this rainy days, it's the best solution. The process was very smooth and only took a few hours. All products in my order were in great quality. Super friendly team
Angelique Supka
20:09 19 Oct 23
Wonderfully fast and personal service with good communication. Luckily they checked with me if I really wanted the 6 kg of sweet potatoes I had ordered where I thought I ordered 6 pieces of sweet potatoes 🙂 Thanks a lot! We will definitely order again!
Юля Андреева
21:06 13 Oct 23
I was very pleased with the fast delivery and attentive staff, and they also gave me a good discount on my first order. Now I am your regular customer 🙌 You are 🔝
András Geresdi
18:37 14 Aug 23
Really good service. The full process was very smooth and only took a few hours. All products in my order was in great quality and it was an overall good experience!
José Manuel Díaz Urraco
20:59 01 Aug 23
I arrived late in Luxembourg, tired from the journey, and I came across Smartmarket. I logged onto their website past their 19:00 same-day delivery cutoff and, despite my late order, I had my groceries delivered shortly after!The quality of their products is good, with a wide variety to choose from, and the prices, quite reasonable. I was pleasantly surprised.Also they have a fast and super responsive customer service. The chat on their website and WhatsApp notifications kept me in the loop about my order and delivery time.I'd highly recommend them to anyone in a heartbeat. This was my first time ordering from them, but it certainly won't be my last.Very happy with my experience, thanks Smartmarket! 😊
Lucía Verdomar
15:08 19 Jul 23
My whole experience with Smart Market was amazing. I ordered on Monday at 4 pm and by 8.30 pm I had already everything inside my fridge and cupboards 🤩. The quality of the products, the wide variety, their online support and the fastness to reply, deliver, etc. are unbeatable. I will definitely choose them again! 100% recommended
Amelia Ellis
18:54 17 Apr 23
I’m really impressed. Luxembourg was lacking this type of service. Selection of products was quite wide, fair prices. I will definitely be ordering again, very easy to use the website. Driver was helpful and friendly. I like how they communicate with you via WhatsApp to confirm delivery time and if there’s items out of stock and you can actually reply, it isn’t just a “do not reply” message.Fruit and veg was fresh (not always the case with other grocery delivery services I used in the past). Very happy 😊
Nin M
18:56 21 Feb 23
Very good! I am vegetarian and found a lot of nice bio products in the shop. Everything I received is fresh and good quality. The delivery comes at the time preliminary stated on the order confirmation, preceded by a WhatsApp message confirming the exact delivery timing 30 min in advance. Overall ,I am very satisfied with the service!
Bob Mertens
19:57 24 Jan 23
Very good service. The staff is very nice and responsive. I ordered some groceries I couldn't get around where I usually shop. Delivery was possible after I was back from work. Totally uncomplicated. Contact was over a messenger app, so the exact time of delivery was 100% correct. Great overall experience!
Gracie Clemens
21:26 17 Jan 23
My best friend recently lost her father, just a few days before her birthday, so myself and another friend wanted to send her & her family a grocery delivery, only we are all living in different countries.As a first-time shopper, Smartmarket was super easy to use, easy to find what we needed, a wide selection of foods, and they delivered it the next day, in time for her birthday, and the driver was so patient and kind to make sure she received it.Thank you Smartcart, for helping us deliver this very important gift!! 🙂
Derrick Johns
14:37 28 Dec 22
The team went over and above to make the delivery special and customized, as it was an international order as a gift. Communication was fantastic super clear and focused. Great service!!
Viktoria Frese
14:54 02 Dec 22
The team responds very fast and is also very kind to customers. I had a great overall experience as all products I received were in great quality and only 2 weren't in stock, but those got replaced as I asked them to do in that case. Overall a great experience 😄
Evelīna Gaišonoka
22:04 30 Nov 22
Excellent service, attitude and speed. Needed groceries urgently and I was surprised how smoothly my order was processed and delivered. All I needed to do was spend 10min online and I got all I need in no time.+ 90% of my order were veggies and were selected fresh and in excellent condition - super happy about that! 🙏Thank you!
Elena Moreno Bello
17:26 23 Aug 22
Great experience! I ordered for the first time and in less than 2 hours I received my order.I got fast replies to my questions through the website. Some of the products were upgraded to make sure you receive the same that you order or more, but never less. I highly appreciated this.I’ll order again for sure 🙂
Sylvie Wirth
08:04 22 Aug 22
Excellent service really needed in Luxembourg. Great selection , great service, very friendly and effective.Delivery very fast.I will surely recommend it to my family and order again.
Katie Henson
12:35 18 Aug 22
Really enjoyed my Smartmarket experience! The online portal made finding my items easy and delivery was same day. A couple of the items I had selected were not available in the store, and the shopper did a great job of sending me some alternate options. I would definitely recommend using Smartmarket.
Aurore Devillez
19:08 01 Aug 22
We are extremely happy of the service delivered by Smartmarket. I have put the order last night and was already delivered the day after (today) during lunch break. Some articles were not available but were replaced by same or even better products. The delivery person was very kind and I was updated of each step. We really enjoyed our order and will definitely order again!
Panagiotis Antonatos
11:30 25 Jun 22
I have found this service on Google as I was looking for delivery due to quarantine. I was really pleased with the service offered. Several delivery slots available even on same day on a Saturday. Delivery happened extremely fast and with constant updates and even live tracking. The site has a great variety of quality products and I was able to find everything that I needed. Thanks for the great service and I certainly use you again in the future
Letitia Roelofse
18:16 20 Jun 22
We got hit with Covid and needed some goodies. I searched online and came across Smartmarket and let me tell you..This was well worth it. Fantastic service. Friendly and professional and delivered right on time. I will certainly recommend them to anyone. Thank you guys. Much appreciated
Miranda Haefeli
19:04 10 Jun 22
I was looking for a grocery delivery service as I had no way of getting to a grocery store, which is how I came across Smartmarket Luxembourg. Their platform is very user-friendly. Selecting your items is quick and easy, you choose your time slot for delivery and once payment is received you get a WhatsApp confirmation. I got confirmation on the delivery time, which was great, as you can plan your day knowing when it will arrive and I could track the driver until he got to my address. Any items that weren’t available I received a similar substitution for ( of which I had options to choose from prior to delivery). On arrival everything was fresh, any cold items cold and it was neatly packed. I can recommend Smartmarkets service to anyone who needs the convenience of getting their groceries delivered for a small delivery fee, with a fast, reliable and friendly service. I will definitely be using them again.
Kseny Amarandos
17:35 17 May 22
I found this web site while searching for online super markets in Luxembourg and it is very good! The prices are the same if not even cheaper than in normal super markets. After I placed my order and it was delivered very quickly with constant updates from the courier about the location of the items and their condition. This website has surpassed my expectations and my experience with it has been amazing. The only nitpick that I could mention is that the website is a bit slow sometimes so it would be nice if there was an option to download an app, but otherwise excellent customer service and an almost flawless website, 5 stars!
Mattia Crosa
07:52 08 May 22
I have used the service by Smartmarket this week for the first time, as I was looking for a same day delivery, and I was positively surprised by it. They are able to provide a super personal experience, communicating by whatsapp from order to delivery. They added something that was not yet in the Luxembourg market!The fresh products I ordered were really good, meaning they were well stored. They didn't use any bags and this is definitely a great point for the environment.I truly hope they expand and are able to provide a bigger array of products with even lower prices. I will certainly order from them again when needing a short delivery! Keep up the good work 🙂
Brie Die
13:07 14 Apr 22
Very easy and smooth procedure to do the grocery shopping. It was such a quick and friendly service that I have to admit I was positively surprised. Unfortunately a few items were not available, but a perfect communication via WhatsApp solved the minor issue immediately. Very friendly and client oriented staff, absolutely excellent and a service to recommend! Congratulations to the team!
Loukas Kaskarelis
11:28 05 Apr 22
Excellent new service that was desperately lacking in Luxembourg. They have a great selection and a wide range of products available. Even better is their excellent communication on the delivery time and potential products being out of stock or adjustments to pricing. Absolutely no negative surprises. Highly recommended, do not hesitate to give them a try!
Mariana Morgado
17:14 28 Mar 22
I needed a specific type of tea, that is very hard to find, to make a research experiment, and I found it in Smartmarket Luxembourg. Even though they do not send abroad by default, the customer service is one of the best I have ever had to deal with. They confirmed it was the tea I needed through the chat and were flexible enough to send it to me accross Europe. We kept on communicating via e-mail and they even sent me photos of the package before sending. Everything was very straightforward and fast. The staff is super nice and friendly. I highly recommend Smartmarket Luxembourg.
Yana Stotland
14:39 17 Mar 22
I want to give a glowing review to Smartmarket. The people there came through for myself and a close family friend in a somewhat desperate time of need. My friend, who was traveling from New York for work, had gotten sick. My friend was stuck in his hotel without sufficient food. At around 5pm, I was able to place an order for delivery from Smartmarket to my friends' hotel room. Although the online scheduling only showed delivery for the following day, the people there understood the situation and graciously agreed to deliver the food ASAP. My friend and I cannot thank them enough for their compassion and generous service. I was able to "chat" in English during the checking out process and received great support. The idea of ordering food from New York in Luxembourg and having it delivered to a hotel there the same day - just AMAZING!! Also, the produce was of fantastic quality and prices quite reasonable!
Yen Nguyen
14:30 23 Feb 22
I had a great experience ordering at Smartmarket Luxembourg and can highly recommend the service. The service is excellent and very friendly. They messaged me previously when they arrive. I ordered in the night and received the delivery earlier than expected the next day. I ordered a lot of drinks and they even brought me the delivery into my flat. Thank you so much for your kind service and keep up the good work! 🙂 I will definitely order again. Best of luck!
J M
20:17 01 Feb 22
Amazing! Will definitely order here again! Everything went perfectly. In my order I also had some champagne paper glass that were not available in the store available so they reached out to me asking if I wanted to have a substitute. They ended up offering me a set of 12 real champagne glasses with no extra charge. The staff is also super friendly! Highly recommended 🙂
Vanessa Gatt
12:51 01 Feb 22
Very happy with the service I received from Smartmarket Luxembourg. The delivery time was fast and the communication was great at all times: I received a message when the order was received, when it was being processed and the driver even shared his location with me while he was on the way so I knew exactly when to expect him. And very friendly service to add! Will definitely use the service again 🙂
Wout
22:29 12 Jan 22
Amazing! And so Nice that they send so much updates. Asked to add a personal note to deliver something to a friend which they did very nicely! Have a good evening and thank you so much
Ann Salvador
11:26 07 Jan 22
Really great customer service and would highly recommend them! Communicative, very helpful and friendly staff. Especially useful during the Covid 19 pandemic. Delivery was even earlier than the expected time. Best ever! Thank you very much for an excellent service 🙂
Zalina S.
09:40 22 Dec 21
Hi! Usually I’m not a person who leaves comments but for this online shop I will do an exception as I can highly recommend it! All products were very good selected and the service is excellent! Definitely I will use them more! Happy to have such shop in Luxembourg!
Gaia Pempinello
23:29 11 Dec 21
Amazing service ! Staff very friendly and available.The delivery has been done on time, I ordered the night at 10 pm and the day after at 10 am I received it.They called me before to ask me my convenient time for the delivery. An ordered item needed to be substituted and they offered me the difference of price. I enjoyed this service and I will do it again 🙂
Shilpa Gore
18:17 11 Dec 21
Absolutely amazing service. The order was perfectly in order, well packed, very fresh and delivered on the scheduled time. Staff is extremely friendly and helpful and very pleasant. Super happy with the service and the quality of experience. Finally I am glad that this service is now available in Luxembourg. I would recommend everyone to try it. Super convenient, great costumer service and really saves a lot of time.
Mythreyi Chari
19:59 06 Dec 21
Very happy to have found this website. They have a wide variety of products of different brands and reasonably priced. Their service is one of the best. They kept me informed of my delivery and let me know when my order was en route. I could track it as well. Overall, extremely happy and trustworthy. They have got themselves some loyal customers.
Aya Sameh
14:04 22 Nov 21
Great service, My order came at the same day within a few hours, the quality of the products was perfect specially fruits and vegetables.Will definitely order again.
Khushbu Lulla
09:13 13 Nov 21
This online supermarket is a blessing. The service is very good, they helped us take the products upstairs. The order comes in baskets and you have to empty them meanwhile they wait for you (found this super eco-friendly).The products are so fresh and exactly the articles we order. They also keep in mind the expire date of the products, like eggs(was amazed with this). We will surely repeat!! 😍🤗
Iliana Kolliri
20:50 11 Oct 21
Efficient and kind team, I am quite satisfied with my first order. Recommended service, especially for people that want to gain time in their daily lives.
stefan corthouts
06:05 07 Oct 21
Excellent experience with Smartmarket. Wasn't aware of them but tried them a first time. They sourced my products very efficiently, very user friendly website (with already a large selection of produce), efficient communication and punctual (covid-proof) delivery. Feels like the "concierge" service that I experienced when living abroad. Great concept and would recommend them. I will definitely use them again.
